Avaya Aura Messaging (AAM) needs to communicate with Avaya Aura Session Manager (SM) whose identity certificates have been signed by Avaya Aura System Manager (SMGR) Certificate Authority (CA). How does AAM get a copy of the Trusted SMGR CA Certificate?
A.
The certificate is retrieved from SMGR automatically when AAM services are started.
B.
The certificate needs to be manually installed.
C.
The certificate installs as a result of running initTM f.
D.
The certificate installs as a result of the enrollment process.
Answer:
c
User Votes:
A
50%
B
50%
C
50%
D
50%
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Question 2
Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze platform?
A.
traceTURN, traceSTUN, and traceHTTP
B.
traceWEB and traceSM
C.
traceSTUN, traceTURN, and traceCE
D.
traceHTTP and traceCE
Answer:
b
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A
50%
B
50%
C
50%
D
50%
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Question 3
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
A.
It is eight steps that guarantee a logical way to isolate an issue.
B.
It is eight steps that ensure a faster time to resolution.
C.
It is eight steps used to guarantee systems are operational after an implementation.
D.
It is eight steps that define how to escalate third-party integration issues.
E.
It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.
Answer:
ae
User Votes:
A
50%
B
50%
C
50%
D
50%
E
50%
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Question 4
Considering the message flow to an Avaya Aura Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?
A.
It is not anchored on the Avaya Aura Media Server.
B.
It is anchored on the Avaya Aura Media Server if using SIP agent.
C.
It is anchored on the Avaya Aura Media Server until the agent answers the call.
D.
It is anchored on the Avaya Aura Media Server for the duration of the call.
Answer:
b
User Votes:
A
50%
B
50%
C
50%
D
50%
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Question 5
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze is not sending the correct information in the Request URI to match a regular expression in Session Manager. Where do you configure the Media Server URI ([email protected]) that Avaya Breeze will send to AAMS via Avaya Aura Session Manager (SM)?
A.
Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
B.
Use SSH to Avaya Breeze and edit the "/etc/config.properties" file.
C.
Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze element.
D.
Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
Answer:
d
User Votes:
A
50%
B
50%
C
50%
D
50%
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Question 6
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE. Which tool was used, and which symptoms were visible that pointed to this issue?
A.
List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server
B.
traceSM; SIP requests were going to Avaya Aura Session Manager instead of SBCE
C.
traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura Communication Manager
D.
traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
Answer:
a
User Votes:
A
50%
B
50%
C
50%
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Question 7
What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?
A.
Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.
B.
Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue the su root command, and then execute the traceSBC
C.
Login to the EMS using port SSH 222, issue the sudo su command, and then execute the traceSBC command.
D.
Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue the sudo su command, and then execute the command. traceSBC
Answer:
a
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A
50%
B
50%
C
50%
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Question 8
Which method can be used to verify the Client and TSAPI services have been administered correctly?
A.
The TSAPI test is call initiated from CTI endpoints using SIP telephones.
B.
The TSAPI test is call initialed from within Avaya Aura Communication Manager (CM) command line using the test TSAPI interface command.
C.
The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.
D.
The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.
Answer:
c
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A
50%
B
50%
C
50%
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Question 9
Where can an administrator go to validate the Breeze/WebRTC cluster is synchronized to Avaya Aura System Manager (SMGR)?
A.
the Duplication menu in SMGR web interface
B.
the Replication menu in WebRTC web interface
C.
the Synchronization menu in Breeze web interface
D.
the Replication menu in SMGR web interface
Answer:
c
User Votes:
A
50%
B
50%
C
50%
D
50%
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Question 10
In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?