microsoft mb-300 practice test

Exam Title: Microsoft Dynamics 365 Unified Operations Core

Last update: Dec 10 ,2025
Note: Test Case questions are at the end of the exam
Question 1 Topic 3, Case Study 3Case Study Question View Case

DRAG DROP
You need to configure the system to meet the requirements for the sales street team representatives.
Which products should you use? To answer, drag the appropriate products to the correct requirements. Each product may
be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Answer:


Explanation:
Reference: https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-what-is-power-virtual-agents
Configure security, processes, and options

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Question 2 Topic 4, Case Study 4Case Study Question View Case

You need to detail a business process for streamlining the customer editing process for account representatives.
Which two actions should you perform? Each correct answer presents a partial solution.
NOTE: Each correct selection is worth one point.

  • A. Navigate to the All Customer form from the Accounts receivable module and select the appropriate customer account.
  • B. Navigate to the account representative’s workspace and select the appropriate customer account.
  • C. Select the form and then select Hide.
  • D. Hide Invoice account from the view.
Answer:

A D

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A
B
C
D
A 0 B 0 C 0 D 0
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Question 3 Topic 4, Case Study 4Case Study Question View Case

You need to configure the system for account representatives.
Which two actions should you perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Recreate the job alert as a change-based alert.
  • B. Enable change-based alerts.
  • C. Increase the batch job running frequency.
  • D. Specify the batch server for the alert notifications job.
Answer:

A C

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Question 4 Topic 4, Case Study 4Case Study Question View Case

You need to connect the Excel instance to the Relecloud production instance.
What should you do?

  • A. Set the server URL to Microsoft.Dynamics.Platform.Integration.Office.UrlViewerApplet.
  • B. Set the server URL to https://relecloud-prod.operations.dynamics.com.
  • C. Set the App Correlation ID to https://relecloud-prod.operations.dynamics.com.
  • D. Set the App Correlation ID to the App Id in the Dynamics 365 Office App Parameters.
Answer:

B


Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/office-integration/use-excel-add-in

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Question 5 Topic 4, Case Study 4Case Study Question View Case

DRAG DROP
You need to configure check printing for Munsons.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the
answer area and arrange them in the correct order.
Select and Place:

Answer:


Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/analytics/install-document-routing-
agent

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Question 6 Topic 4, Case Study 4Case Study Question View Case

You need to trigger a Flow when a technical service order request is created.
Which three objects can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Work items
  • B. Change-based alerts
  • C. Business Events
  • D. External feeds
  • E. Workflow
Answer:

A B E

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A
B
C
D
E
A 0 B 0 C 0 D 0 E 0
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Question 7 Topic 4, Case Study 4Case Study Question View Case

DRAG DROP
You need to enable interactive email providers for the different groups in the organization.
Which email providers should you enable? To answer, drag the appropriate email provider IDs to the correct groups. Each
email provider ID may be used once, more than once, or not at all. You may need to drag the split bar between panes or
scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Answer:


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Question 8 Topic 4, Case Study 4Case Study Question View Case

HOTSPOT
You need to ensure that the customer service representatives are able to initiate a refund request.
Which workflow elements should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Configure security, processes, and options

Comments
Question 9 Topic 5, Case Study 5Case Study Question View Case

HOTSPOT
You need to resolve issues with the default Excel templates.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-excel-templates

Comments
Question 10 Topic 5, Case Study 5Case Study Question View Case

You need to determine the root cause for the regional managers issue.
What is the root cause?

  • A. The sales order was not created.
  • B. The user does not have the proper permissions.
  • C. There is a filter on the grid.
  • D. The user is in the wrong environment.
Answer:

D

vote your answer:
A
B
C
D
A 0 B 0 C 0 D 0
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