ServiceNow cas-pa practice test

certified application specialist – performance analytics

Last exam update: Sep 01 ,2024
Page 1 out of 7. Viewing questions 1-10 out of 76

Question 1

Select the syntactically INCORRECT formula, assuming that all Indicators names are valid.

  • A. ((Number of new critical incidents)) / ((Number of new incidents)) * 100
  • B. 100 - ((([[Average resolution time of resolved incidents]] - 17.5) / 17.5) * 100)
  • C. if ([[Number of resolved incidents]] == 0) {0} else ([[Number of resolved incidents]])
  • D. [[Number of new incidents]] / {{Number of new incidents}} * 100
Answer:

a

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Question 2

What is the purpose of the Direction property of an Indicator?

  • A. Sets the layout of the Indicator when used on a Dashboard
  • B. Helps determine the order the Indicator appears on lists
  • C. Determines whether a score is rounded up or down
  • D. Indicates whether scores should ideally increase or decrease
Answer:

d

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Question 3

Select the valid Performance Analytics Widget types. (Choose two.)

  • A. Pie
  • B. Time Series
  • C. Heatmap
  • D. Breakdown
Answer:

bd

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Question 4

Which of the following are true statements about configuring pie, donut, and single score visualisations in workspaces?

  • A. Data labels are shown as only percentages, as values, or as both.
  • B. Legend percentages are shown along with values.
  • C. The metric label name is displayed near the metric value.
  • D. Set gradient, texture, or no colour options for data display.
Answer:

abc

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Question 5

Select all statements that accurately describe the Platform Analytics Workspace / Analytics Center application. (Choose two.)

  • A. The Analytics Center replaces the classic Performance Analytics application.
  • B. The Platform Analytics Workspace is a paid application.
  • C. The Platform Analytics Workspace lets you manage Next Experience data visualizations and dashboards.
  • D. You can configure the Analytics Center to be accessible from any ServiceNow Workspace.
Answer:

bc

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Question 6

What happens when Collect records is enabled on the Indicator form?

  • A. A preview of the records that match the condition is displayed.
  • B. A list of sys_ids is stored during collection to allow drill down to records.
  • C. An ad-hoc job runs to collect the scores immediately for testing purposes.
  • D. An exact copy of the matching records are retained for future reference.
Answer:

a

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Question 7

How do you create and associate breakdowns on the breakdown source form?

  • A. By selecting the New button on the Breakdowns related list
  • B. From the Additional actions menu
  • C. From the Create Breakdowns related link
  • D. By adding multiple Facts tables under the Source tab
Answer:

a

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Question 8

What related list in the formula indicator record is used to navigate to the indicators used in the formula or to their indicator sources?

  • A. Breakdowns
  • B. Contributing Indicators
  • C. Indicator Groups
  • D. Managed Sources
Answer:

b

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Question 9

In your data model, there is a relationship between the Assigned To user and their Manager.
Breakdown Relations use this relationship that is current as of?

  • A. When the Breakdown Relation is updated
  • B. When the Breakdown Relations job is executed
  • C. When the Data Collector is executed
  • D. When the Indicator is viewed
Answer:

d

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Question 10

Which of the following can be used across all the visualisations in a workspace?

  • A. Signal
  • B. Dashboard Builder
  • C. Studio
  • D. User Experience filter
Answer:

d

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